Important Information

Welcome! My name is Kasia Bertrand and I would like to formally welcome you! I would like to extend a big THANK YOU for joining me in this new adventure of mine and I look forward to sharing all of my ideas with you! Feel free to share your ideas for prints on the IDEAS post and you are always welcome to share your creations made with my prints on the page! As with all of my groups, I would like to keep this group as a fun and drama-free environment; if you are affecting this, you will be removed. As the saying goes…

Sew Kash by kashew’s kreations is located in Cornwall, ON and all fabric will ship from here. I have a shop outside my home that I use for storing, cutting and shipping all of the prints; all fabric is processed here and my shop is pet-free and smoke-free. 

Orders can be placed via the website www.kashewskreations.com and a link to the current retail will usually be posted in our Facebook group and our cover photos are updated to reflect the current event as well. Please remember that by placing an order you are committing to your order. If you are doing Buy Now Pay Later,, 50% along with the $5 fee will be due upon checkout on the site, and the remaining 50% will be invoiced 2 weeks after the round has closed through a listing on the site. Listings will always be posted in the BUY NOW PAY LATER section on the site. Non-payments or ignoring your invoices will result in removal from the group. Layaway is available on orders of $100 or more. The code for layaway is included with the BUY NOW PAY LATER LISTING..

 

*Please note that applicable taxes will be applied to all orders for Canadian residents. US and International orders are exempt from taxes unless you are shipping your order to a Canadian address.. Tax rate will depend on the province you are located in. .

**I love to communicate with my customers. I try my best to keep updates daily on the page and I always aim to reply to PM’s within 24-48 hours; during the weekends, I try to spend time with my family so messages will be checked occasionally and you may not receive a response until Sunday evening/Monday morning.. Going forth, all communication should be sent to the Business Page found at the following link: https://www.facebook.com/sewkashfabric/ 

My admin Jennifer Marks Smith and I will reply to any messages sent within 24-48 hours. If your question/concern is urgent and needs attention immediately, please tag both of us on the page and we will get to it ASAP. 

CURRENT PRE-ORDER

All prices are in Canadian dollars and will be cut in metres. The price per metre for preorder and retail is as follows:

Cotton Lycra $28 (95% Cotton, 5% Lycra, 230-240 GSM, 4-way stretch and Approx. 70” wide)

Cotton Woven $26 (100% Cotton, 200GSM, Approx. 60” Wide)

Kushy $27 (Double Minky with Stretch, 95% Polyester, 5% Lycra, 320GSM, and Approx. 60-62” Wide)

Swim $26 (86% Polyester, 14% Lycra, 230-240GSM, and Approx. 57” Wide)

Doodle Who and Toys

STATUS - Shipped

Flash Sherpa Pre-Order 

STATUS - Shipped

SHIPPING

Shipping is flat rate in Canada; this varies by province and if you live in a rural area, please select the rural flat rate.

Lettermail is available for panels and/or one SINGLE fat half of cotton lycra ONLY. Woven can fit lettermail for ONE single metre..

  • LETTERMAIL - We ONLY do lettermail now if EMT Payment is selected as the Payment at checkout. Payments can then be sent either EMT or Friends & Family via Paypal. Other methods of payment will no longer be sent lettermail.
    • To Checkout: Add items to cart and leave a note to ship via lettermail. Select EMT as payment method and then send payment using either EMT or Friends & Family via Paypal. Payment MUST include any applicable taxes. Up to 2 child panels are $3 for shipping and up to 5 child panels or one single fat half of cotton lycra are $6.
  • ADDRESS CHANGES! If you require an address change for a pre-order, please contact us BEFORE we start packing orders.

NEW RUSH SERVICE!

Need your order quickly? Have your order shipped out first! This option guarantees your order will be shipped by the next business day! If the order is placed on a Friday, your order will only go out the Monday as there is no mail pickups during the weekend.

Find it here: https://kashews-kreations.myshopify.com/admin/products/4329272672330

Local Pickup:

Local pickup is available by appointment only. I do not have set hours that I am at the shop since I am also an Occasional Teacher so am on call weekly. I also travel to Ottawa from time to time for hockey and am more than willing to bring up orders so you can pick them up in Ottawa. I do NOT deliver in Ottawa so you must be willing to meet me at the arena that we are playing at during the hour prior to game start. Select the Ottawa Pickup Option if picking up in Ottawa or LOCALPICKUP if picking up in Cornwall.

US Shipping:

1 Metre $16-18 Tracked $9-12 Untracked (SMALL PACKET)

2 Metres $21

Up to 5Kg is around $30

*These are estimates for shipping through Canada Post and any shipping overages of $2 or more will be refunded. You are able to view specific order shipping on the site prior to checking out.

All packages will include tracking. I will not be responsible for the refunds of any packages marked as delivered and claimed as missing; this is an issue between you and Canada Post.

REFUNDS

Please contact me immediately if you have any concerns or issues with your fabric. I will do my best to look over all prints prior to cutting, but I am human and may miss a small flaw from time to time. 

Refunds, replacements or discounts will be offered within 3 DAYS of receiving your fabric for any of the following reasons:

  • Fabric received was less than 39” per metre sold prior to washing.
  • The fabric you received had undisclosed flaws that were either not along the selvage (within 4” on either side) or smaller than a quarter and minimal.

Any fabric that has been washed, cut or sewn will not be eligible for a refund, replacement or discount. Sew Kash does not cover the return shipping that is needed for a replacement or refund. If you are missing fabric, I will cover the shipping. If a replacement fabric is unavailable, you will have your choice of another print or a refund. 

Flawed Fabric - If the fabric you received has a flaw that was missed by me during cutting, you will be offered a discount on the flawed yardage. The discount will be based on the size of the area affected. 

  • If you purchase fabric that is labeled as flawed panels and/or fabric, no returns or discounts will be issued as these are FINAL SALE.. 

COMBINING ORDERS

This has been something I have tried a few times now, and unfortunately combining that many orders is too time consuming and severely delays the shipping of other orders. Add-Ons will be available from time to time and this will be announced on the Website and on our Facebook Page. Any add-ons must be done within ONE hour of placing your original order.

CANCELLING ORDERS

Any cancelled order will be subject to a 10% restocking fee. Once your order has been cut and/or packed, we will not accept cancellations.

EMT PAYMENTS

We do accept payments by EMT and have an option at checkout. Payments are due within 24 hours of your order. Any unpaid orders will be cancelled.

WASHING

I personally wash all of my custom prints by hand with like colours in hot water using my regular detergent. I then rinse on a cold rinse cycle with spin and then dry on Medium heat in the dryer. If washing in a machine, I recommend washing in warm water with your regular detergent and/or colour catchers, then dry on Medium heat. Do not let your fabric sit wet in the washing machine as this can result in colour bleeding. 

 

  • Any washing and/or bleeding issues will not be covered for discounts or refunds. 

If you have any questions or concerns please do not hesitate to contact me via private message. Please do not file a claim in PayPal without trying to resolve the issue with me first. If you have read and agree to the rules and terms of sale, please comment “Agree” below.

Thanks,

Kasia Bertrand 💗